Solution · MSP

The platform designed for MSPs, not retrofitted.

Native multi-tenancy, white-label, consolidated invoice, API for bulk onboarding. Mailantis was built for IT service providers from day one.

app.mailantis.eu / msp / alerts

Three promises

What we promise MSPs

Native multi-tenant

Sub-org separation at the database level, not a filter hack. No data leaks possible between customers.

White-label

Your brand's logo and colors appear on the reports you forward to your end customers, your reporting carries your MSP brand, not Mailantis.

Fair margins

Tiered reseller pricing, typically 30-50 % margin. No minimum purchase, no setup fee.

Architecture

How MSP, sub-orgs and domains relate

MSP organization Your account Sub-org · Customer A Sub-org · Customer B Sub-org · Customer C 3 domains 12 domains 1 domain

One MSP org, any number of sub-orgs, any number of domains. Full data isolation, single invoice.

Features

MSP-specific features

Sub-org management with bulk operations
Granular permission model (Owner / Admin / Read-only)
Branding per sub-org (logo & colors on end-customer reports)
Consolidated invoice (one invoice per month)
API to provision new sub-orgs
Bulk onboarding via CSV import
MSP reports: cross-org view in a single dashboard
Alert routing per sub-org (separate Slack channels)
Optional end-customer login (with their own role)
Audit log per sub-org for compliance evidence

Pricing

MSP program, terms on request

Pure monitoring

from €30/ month per domain

For MSPs that only monitor their own domains rather than white-label customer mandates. No sub-org management, no reseller margin.

Open app

FAQ

Common MSP questions

What does the MSP program cost?

Terms on request, base fee plus a tiered per-sub-org price (cheaper with growing sub-org count). No setup fee, no minimum term. Concrete quote in a 30-minute call.

How does white-label work?

For each sub-org you set your brand's logo and colors. They appear on the reports you forward to your end customers, so the reporting carries your MSP brand instead of Mailantis. (A custom UI domain per client is not part of white-label at this time.)

Can my end customers have their own logins?

Yes, optional. You decide per sub-org whether only you have access or the end customer does too, with their own role and permissions.

How does onboarding new customers work?

Sub-org via UI (1 click), API (REST), or bulk import (CSV with a domain list). Mailantis creates the sub-org and starts monitoring immediately.

What margin can I plan with?

Typically 30-50 % margin against end-customer pricing. The exact tiering depends on volume. The reseller agreement has no minimum purchase commitment.

30-minute call about the MSP program.

Concrete pricing, demo account, onboarding plan for your existing customers.