SPF drift at client Müller GmbH
Solution · MSP
The platform designed for MSPs — not retrofitted.
Native multi-tenancy, white-label, consolidated invoice, API for bulk onboarding. Mailantis was built for IT service providers from day one — not bolted on afterwards.
MSP stream · 8 tenants
Cross-org alerts, routed per sub-org.
Cert expiring at client Wagner AG
DKIM rotation overdue at client Brunner
Three promises
What we promise MSPs
Native multi-tenant
Sub-org separation at the database level — not a filter hack. No data leaks possible between customers.
White-label
Your brand's logo and colors appear on the reports you forward to your end customers — your reporting carries your MSP brand, not Mailantis.
Fair margins
Tiered reseller pricing, typically 30–50 % margin. No minimum purchase, no setup fee.
Architecture
How MSP, sub-orgs and domains relate
One MSP org, any number of sub-orgs, any number of domains. Full data isolation, single invoice.
Features
MSP-specific features
Sub-org management with bulk operations
Granular permission model (Owner / Admin / Read-only)
Branding per sub-org (logo & colors on end-customer reports)
Consolidated invoice (one invoice per month)
API to provision new sub-orgs
Bulk onboarding via CSV import
MSP reports: cross-org view in a single dashboard
Alert routing per sub-org (separate Slack channels)
Optional end-customer login (with their own role)
Audit log per sub-org for compliance evidence
Pricing
MSP program — terms on request
Partner program
on request
Base fee plus tiered per-sub-org price (cheaper with growing sub-org count). White-label, own branding, consolidated invoice, API onboarding, MSP dashboard. No setup fee, no minimum term.
Book a 30-min callPure monitoring
from €30/ month per domain
For MSPs that only monitor their own domains rather than white-label customer mandates. No sub-org management, no reseller margin.
Open appFAQ
Common MSP questions
What does the MSP program cost?
Terms on request — base fee plus a tiered per-sub-org price (cheaper with growing sub-org count). No setup fee, no minimum term. Concrete quote in a 30-minute call.
How does white-label work?
For each sub-org you set your brand's logo and colors. They appear on the reports you forward to your end customers — so the reporting carries your MSP brand instead of Mailantis. (A custom UI domain per client is not part of white-label at this time.)
Can my end customers have their own logins?
Yes, optional. You decide per sub-org whether only you have access or the end customer does too — with their own role and permissions.
How does onboarding new customers work?
Sub-org via UI (1 click), API (REST), or bulk import (CSV with a domain list). Mailantis creates the sub-org and starts monitoring immediately.
What margin can I plan with?
Typically 30–50 % margin against end-customer pricing. The exact tiering depends on volume. The reseller agreement has no minimum purchase commitment.
30-minute call about the MSP program.
Concrete pricing, demo account, onboarding plan for your existing customers.